Terms of Service

1. Introduction

Welcome to SuperChef. These terms of service ("Terms") govern your use of our website located at https://www.superchef.pk (the "Site") and the purchase of any products from our online store. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

2. Use of the Site

  • Eligibility: You must be at least 18 years old to use the Site or purchase products.
  • Account: You may be required to create an account to use certain features of the Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Orders and Payments

  • Order Acceptance: All orders placed through the Site are subject to our acceptance. We may refuse or cancel any order for any reason.
  • Pricing: All prices are listed in [currency] and are subject to change without notice. Prices do not include shipping and handling fees, which will be added to your total order price.
  • Payment: We accept various forms of payment as indicated on the Site. By submitting your payment information, you authorize us to charge the applicable payment method.

4. Shipping and Delivery

  • Shipping: We will ship products to the address provided at the time of purchase. Delivery times are estimates and are not guaranteed.
  • Risk of Loss: All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns and Refunds

For information on returns and refunds, please refer to our Return Policy.

6. Intellectual Property

  • Ownership: The Site and its content, including text, graphics, logos, images, and software, are owned by or licensed to us and are protected by intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or lease any part of the Site or its content without our prior written consent.

7. User Conduct

  • Prohibited Activities: You agree not to engage in any activities that may harm the Site or its users, including but not limited to:
    • Violating any applicable laws or regulations.
    • Uploading or transmitting any harmful or malicious code.
    • Interfering with the operation of the Site or its servers.
    • Engaging in any form of unauthorized advertising or spam.

8. Disclaimer of Warranties

The Site and all products and services offered through the Site are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or purchase of products from the Site, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses arising out of or in connection with your use of the Site or violation of these Terms.

11. Governing Law

These Terms and any disputes arising out of or related to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of Lahore, Pakistan, without regard to its conflict of laws principles.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at consumerhelpdesk @superchef.pk.